Frequently Asked Questions
FAQs
What is the best way to contact you?
At Petal + Salt, we prioritize clear and efficient communication via email to ensure a seamless experience for our clients. Whether you have questions about our services, want to discuss your event vision, or need assistance with your floral arrangements, our team is readily available to assist you. We find that the best way to initiate contact with us is by filling out our inquiry form, where you can provide us with details about your event and specific requirements. This allows us to tailor our response to your needs and ensures that we can provide you with the personalized attention and service you deserve.
What if I don’t have a venue booked?
Before partnering with clients, we kindly request that the venue for their event be confirmed. This crucial detail allows us to tailor our services and designs to perfectly complement the space, ensuring an unforgettable experience for everyone involved. While filling out our inquiry form, we understand that certain sections may require information that clients are still finalizing, and that's perfectly okay. We're here to guide and support our clients every step of the way, allowing them to feel confident and informed throughout the planning process.
Will you travel outside of Santa Cruz County?
While we're based in Santa Cruz County, we're more than happy to bring our floral expertise to your event wherever it may be. Whether you're planning a wedding in the neighboring town or a destination celebration further afield, we're prepared to travel to make your floral dreams a reality. Additional travel fees may apply for events outside of Santa Cruz County, which will be clearly outlined in your contract to ensure transparency and peace of mind throughout the planning process.
What if we’d like to book you for something not listed in your Services?
If you have a special request or require a service that isn't currently listed among our offerings, we welcome you to connect with us through our inquiry form. We understand that each event is unique, and we're committed to accommodating your specific needs and preferences. By filling out the form and detailing your requirements, you enable us to better understand your vision and tailor our services accordingly, ensuring that your event is truly one-of-a-kind.
Can you create arrangements for events beyond the wedding day, like rehearsal dinners or brunches?
Absolutely! We’d love to help carry your floral theme through other wedding-related events, such as rehearsal dinners, welcome parties, or post-wedding brunches. Let us know your needs, and we’ll craft beautiful arrangements to complement each occasion.
How many weddings or events do you take on per day/weekend?
We intentionally limit the number of weddings and events we take on both per day/weekend and per year to ensure every client receives our full attention and care. This allows us to focus on the details and deliver exceptional results for your special day.